• Once payment is complete, if you have chosen a gift voucher, it will be sent to the email through which payment was made. This can be printed off and given to the recipient.
• The gift voucher will have a unique code and will be valid for a year.
• The gift voucher cannot be exchanged for cash.
• The recipient can then contact Primrose Mosaics with the unique number to book up a course date that suits them. Course dates can be viewed on the website, via the courses tab. 
• The voucher can only be used once. Primrose Mosaics is not responsible if a gift voucher is lost, stolen, destroyed or used without permission and there is no obligation to replace it in these circumstances.
• If you are booking the course for yourself and want a specific date, please contact Primrose Mosaics before checkout, to confirm that the date is still available and a place will be reserved for you for 7 days, pending payment. If payment is not completed within 7 days, then the place will be open to other bookings. Once payment is complete, an email will be sent to confirm the details.
• Your space can be cancelled up to 28 days prior to your workshop date; a full refund will be issued minus any 3rd party payment fees incurred by Primrose Mosaics
• Cancellation within 7- 28 days will incur a £15 admin fee.
• Cancellation within 7 days of the workshop will not be eligible for a refund.
• A full refund will be given if Primrose Mosaics cancels the workshop.

If you have any more questions, do get in touch.